FAQ: Cheesar's Arena
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

I'm new to Kickstarter. What is a pledge manager?

The pledge manager is a website platform (we use backerkit) to manage your Kickstarter rewards/add-ons post-campaign. You can also choose to add more copies of the game or select more add-ons. Confirmation of your order with your shipping details will be confirmed afterwards.

Last updated: March 16, 2024 05:20

What are Kickstarter exclusives?

Kickstarter exclusives are items that are only available during this Kickstarter campaign and won’t be made available after.

Last updated: March 16, 2024 05:20

What is the ideal player count for the game?

Cheesar’s Arena can be enjoyed by 2 players but we think it is better at 3 or more players as there are more opportunities to thwart others and vice versa.

Last updated: March 16, 2024 05:20

Is the game rulebook translated?

For now, it is only published in English. But like our previous projects, we will be working with distributors to get our rulebook translated for the respective countries.

Last updated: March 16, 2024 05:20

I am a retailer / distributor and would like to explore selling your products.

Thank you so much for your interest! Do reach out to us at [email protected] or message us at Kickstarter.

Last updated: March 16, 2024 05:20

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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